GitLab troubleshooting

Common issues when connecting or reviewing on GitLab.

No review on a new MR

  • Confirm the project is listed under Linked GitLab projects on your dashboard.
  • Try Reconnect project on the dashboard.
  • Make sure the MR is not a draft if your team uses draft workflows.

Cannot pick a project on the dashboard

  • Sign in with Continue with GitLab again from Sign in.
  • Confirm you have at least Developer access on the GitLab project.

@mergeguards fix does nothing

  • Reply on a thread under the MR Changes tab—not a top-level Overview comment.
  • Use the exact command @mergeguards fix on its own line in the reply.

Unexpected full review after a fix

MergeGuard does not auto-run a full review immediately after its own fix commit. Post @mergeguard-followup on the MR Overview when you want a fresh scan.

Deep-scan or fix blocked

Some features require a linked workspace and a paid plan. See Plans & limits and pricing.

Still stuck? Contact support with your GitLab project path and MR link.